We’ve composed a list of our most frequently asked questions in the hopes of alleviating some of your own concerns. If you would like to inquire about something else, please feel free to contact us.
WHAT DO YOU DO THERE?
We perform a thorough clinical and bio-mechanical assessment, and make recommendations on treatment for your foot-related problems. With a doctor’s referral note we can make customized orthotics, or suggest over-the counter products which you could benefit from.
DO YOU ALWAYS RECOMMEND CUSTOM ORTHOTICS?
No, although they are a specialty of our clinic. We also sell specialty foot products that are unavailable in pharmacies or shoe stores. If we feel that some good advice and a gel toe spreader, for example, are all you need to feel better, then that is all we will sell to you. Often when patients are referred here, they have tried several treatment options, such as drugstore products and icing, which have been unsuccessful and they are in need of something designed specifically for their feet.
HOW MUCH ARE THE CUSTOM-MADE ORTHOTICS?
For adults, an initial pair of orthotics are $547.00 per pair, and children’s orthotics are $435.00. There are no taxes on custom devices.
DO YOU BILL DIRECTLY TO THE INSURANCE COMPANY?
No, we issue a detailed receipt to you upon payment, and you must then submit it along with your doctor’s note and a letter for insurance purposes, to your insurance company for reimbursement.
WHAT DO YOU DO THERE?
Based on your needs, the composition of your orthotics will be determined by the pedorthist assessing you. Some orthotics are made of rubber-based materials, and others are made of semi-rigid plastics and /or fiberglass. They are then covered with a cushioned material and durable topcover to provide extra comfort. The lab facillity we use to make our orthotics is capable of making very complicated orthotics. Chuck is very particular about orthotics and how they are made!
HOW LONG DOES IT TAKE TO MAKE THE ORTHOTICS?
Our turn-around time is excellent. They are ready in about 10 business days.
DO THEY TRANSFER FROM ONE PAIR OF SHOES TO ANOTHER?
Yes, they are removable and transfer nicely between similar pairs of shoes. On occasion you may require a second pair to use in some footwear, such as high heels, loafers, ski boots, or skates for example.
WILL I HAVE TO WEAR THE ORTHOTICS FOR THE REST OF MY LIFE?
Most individuals are advised to wear them indefinitely because the orthotics correct their gait and prevent problems from recurring. Some of these problems can include long term joint wear and tear (osteoarthritis), so there can be great value associated with their use. Like a pair of glasses, there is benefit with no downside with their use. Some individuals will find they need to use them all the time, others part time. Orthotics address structural abnormalities, which usually progress gradually over time (gravity, normal use and excess body weight all do this). In the end, it is up to the patient to decide.
HOW SOON CAN I GET AN APPOINTMENT?
Normally within one to two weeks. Give us a call at 613-723-5005 Clyde Avenue and we’ll start you on the road to recovery as soon as possible!
For more information on booking an appointment or our products and services, feel free to contact us by calling or filling out our contact form.
